366 Stought Road, Carlisle, PA 17015 Google Map (717) 805-7778
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FAQs

Frequently Asked Questions

How do I schedule a vacation hold?
How do I add a Fruit, Egg, or Milk Share to my account?
When do my biweekly or monthly eggs and/or milk get delivered?
How does a CSA work?
How do I sign up for your CSA?
What size shares do you offer and how much do they cost?
Can members share a box?
What is included in the price of my CSA share?
What can I expect in my CSA box each week?
Do you give refunds?
Can I transfer my credit balance to another season?
When does the 2016 CSA seaon begin and end?
What day will I receive my box?
How do deliveries work?
How often are boxes delivered?
What time will my box arrive at my drop point
How long do I have to pick up my box on delivery day?
What happens if my box is not at the Drop Point when I arrive?
How fresh can I expect my produce to be?
Is the produce in my box treated with chemicals?
Why do we grow without harmful chemicals?
Can I choose which veggies are in my box?
What do I do with the veggies that I don't use or like?
Are there other options in addition to veggies?
Is there a way to get additional produce from Earth Spring Farm?
Can I make changes to my membership before or during the season?
Can I make an online payment to my account?
I can't remember what I signed up for... I want to check my balance... How?
What do I do if I can't pick up my box? (i.e., running late, on vacation, etc.)
Can I visit the farm where my food is grown?
Do you offer gift certificates?
How do I return my milk bottles?

How do I schedule a vacation hold?
We allow an unlimited number of vacation holds per member during each season.  To schedule a vacation hold, simply log in to your member account, and click "Hold."  You can then add the dates you'll be away.  NOTE: Vacation holds MUST be placed at least 5 DAYS prior to delivery. This deadline will be enforced. Should you miss the deadline, please have a friend, relative, or neighbor pick up your items. It is your responsibility to ensure that your pickup person is fully aware of the pickup procedures, in order to avoid errors that affect other members.

How do I add a Fruit, Egg, or Milk Share to my account?
To add one of these items to your account, log in to your member account, and click on "Add Subscription."  Select the item(s) you want to add. Upon submission an email confirmation/invoice will be sent to you to either pay online with a credit card, or mail a check to the farm.  We will soon be offering payment by electronic check.

When do my fruit, eggs and/or milk get delivered?
Fruit and egg shares are delivered every week during the 20-week season.  Milk shares are delivered every week for 19 weeks - week 20 is reserved for empty bottle return). See Fruit Share, Egg Share, and Milk Share sections on our CSA Shares and Products page for additional information.

How does a CSA work?
"CSA" stands for "Community Supported Agriculture". At Earth Spring we offer a simple way for people to receive fresh, local produce while supporting a small local family farm.  Members who buy a share of the harvest will receive a weekly box of seasonally available vegetables. Starting in mid-May and going through the end of October, we harvest, pack and deliver your boxes to drop points in your neighborhood. When the produce is ready to pick on our farm then you will see it in your box that week - you ride the harvest with us!

How do I sign up for your CSA?
CLICK HERE to sign up for our 2017 CSA Season!

What size shares do you offer and how much do they cost?
We offer Small and Large Shares. The 2017 CSA will run for 20 weeks.

2017 Standard Share prices:
PA Small Share - $420 ($21/week)
PA Large Share - $560 ($28/week)

DC Small Share- $540 ($27/week)
DC Large Share- $660 ($33/week)

2017 Custom Share prices:
Small Custom Share - $560 ($28/week)
Large Custom Share - $660 ($33/week)


Can members share a box?
Absolutely!  Just be sure to include all names, phone numbers, e-mails, etc. when you sign up, to ensure that you all receive the same information throughout the season.

What is included in the price of my CSA share?
Our CSA membership options include Small and Large Standard Shares, as well as Small and Large Custom Shares.  The produce shares are delivered each week for the 20-week CSA season.  Both small shares contain 6-8 items weekly, and both large shares contain 8-10 items weekly (click here for prices).

The Custom Share allows you to choose what you would like each week, from the seasonal items we have available. Each week you will see a pre-filled box in your shopping cart on our web store.  You can choose which items you want for the value of your share. If you do not customize your order or put your share on hold for the week, then you will receive the box that we pre-filled for you.

If you signed up during a promotional season and received “free box”, note that the “free box” is included in the 20 weeks (i.e., you paid for 19 weeks and will get a box for 20 weeks). Fruit, eggs, milk, cheese, and meat can also be purchased and delivered with your weekly vegetable box.  These item are EXTRA and are NOT included in the price of your CSA share. For more information scroll down on this page to the question "Are there other options in addition to vegetables?" or visit our Product Descriptions and Prices pages.

What can I expect in my box each week?
Each box will contain whatever fresh seasonal vegetables are ready to harvest on the farm that week. We grow a wide variety of crops, so we offer a nice selection each week.  If one crop does poorly in the field - no worries!  We know that we can rely on another to replace it. Diversity at its best!

Each week your box will have 6-8 items for small share, and 8-10 items for large. For example, one item may be 1 head of broccoli, or 1 butternut squash, or 1 bunch of radishes, or 1 bunch of kale, or 3 peppers, or 2 eggplants, or 1/2 lb of sweet potatoes. For specific examples of boxes from previous years visit our Product Descriptions page.

The early part of the season provides a bounty of fresh greens, such as lettuce, kale, collards, spinach, radishes, peas, and broccoli. As the season progresses you can expect beans, squash, cucumbers, tomatoes, eggplant, basil, peppers, carrots, beets, garlic, swiss chard, potatoes, sweet potatoes, broccoli, cauliflower, zucchini and winter squash like butternut, acorn and pumpkins. Visit our Product Descriptions page for examples from previous years.

Each week you will receive a newsletter telling you what to expect in the box, as well as some recipes you might want to try!

Do you give refunds?
We do not offer refunds.

Can I transfer my credit balance to another season?
Member credit balance of one season cannot be used to fund another season. The revenue from the current season is used for production of the produce at Earth Spring Farm during that season.

When does the 2017 CSA Season begin and end?
To Be Determined - we are hoping to begin delivery by late-May / early June.

What day will I receive my box?

WEDNESDAY: all PA drop points
THURSDAY: all MD, VA and DC drop points
SATURDAY: Mt. Pleasant Farmer's Market Pickup

How do deliveries work?
We deliver the boxes on the same day each week, to specific delivery points.  We choose our drop-points based on where membership is concentrated, and we seek sites that offer a weather-protected space for members to pick up. DROP POINTS can be at a private home, a place of work, or a safe public space like a church, yoga center or community meeting place. Each drop point will have a time-frame in which members must pick up their items.

The boxes are pre-sorted and contain your entire produce order.  The small and large shares are easily identifiable, as they are different sizes.  ALL Custom shares will be labeled with the members name.  If possible, please take just the bag, and fold the box and leave it at the drop point.  If you also get a Fruit, Egg, or Milk Share, you will need to get those items from a separate box or cooler.  The checklist at the drop point will tell you how much of each item to take.  The amount of fruit can vary from week-to-week, depending on the type we have - that info will be included in our weekly newsletter. If you ordered meat or cheese, they will also be in a cooler.  If you forget whether you have a fruit, egg, or milk share, or whether you ordered cheese or meat, please be sure to check the delivery checklist!  Each week there will be a checklist at the drop point, that lists member names and their items.  Please check off your name when you pick up your items! For additional “Drop Point Procedures” visit our Drop Points page.

For more details on deliveries please see questions below.

How often are boxes delivered?
The boxes are delivered on the same day every week, for the 20 week season (see above question for start date).

What time will my box arrive at my drop point?
We start deliveries early in the morning and continue until they are complete.  We deliver the boxes to the drop points in the same order every week. Therefore, while we can’t give you an exact time of when your boxes will arrive each week, we'll have a good idea of the time-frame, once we get through the first couple of weeks. Each week, we will send you an email when your shares have been delivered.

How long do I have to pick up my box on delivery day?
We will send you an email when your box has been delivered to your drop point.  For most drop points, you will have until 9pm that day to pick up your box.  Please be sure to check your drop point's pickup times carefully, because some of our business drop points have specific pickup hours! If you do not pick up your box within the allotted time-frame, it becomes the property of the site host.  Please be respectful of our drop point hosts and the privacy of their homes.

What happens if my box is not at the Drop Point when I arrive?
First, make sure you are at the drop point on the right day AND within the correct time-frame (this info will all be confirmed with you before you pick up your 1st box). And, as mentioned above, we will send an email when your box has arrived at your drop point every week. Second, make sure someone did not pick it up for you by accident (especially if you are sharing a box with others). After checking these things and you are sure your box is truly missing, please contact us ASAP at 717-805-7778 or via email at earthspringcsa@gmail.com).

How fresh can I expect my produce to be?
All of our produce is picked within a day or two of delivery day - that's as fresh as it gets!

Is the produce in my box treated with chemicals?
No! We have been using all organic practices since the farm started in 2010.  Although we are not currently "Certified Organic," we are in the process of obtaining that certification.

Why do we grow without harmful chemicals?
The answer is simple - it's the best for all of us! There is no better food source than that which is grown using growing practices that minimize our impact on the planet while maximizing output from the farm.

At Earth Spring Farm, as with so many other farms who use non-conventional practices, we are keenly interested in good soil health.  Healthy soils are the backbone of the farm and from them we can expect healthy plants that are free from pests and disease. The healthier the soils the less work we have to do in the season dealing with harmful bugs and disease.  

Our food system in this country is a wreck! We have become used to and dependent on a few crops to provide us with most of the staples in our diets as well as the diets of our animals and even our fish! (Ahem, corn)

Large corporate farms and big business have tried to monopolize our food choices and reduce the diversity of the crops that we eat. Corn, soy & wheat dominate our diets. Supporting local farms that grow a wide variety of crops helps us all to improve our diets, while expanding the multitude of food choices available in the world.

Can I choose which veggies are in my boxes?
Yes, if you sign up for a Custom CSA Share.

What do I do with the veggies that I don't use or like?
We try to provide diversity throughout the season. There may be some veggies you don't care for, or there may occasionally be veggies you haven't heard of or tried before - we think you'll be pleasantly surprised if you try some of the Recipes we have on our website (always adding more based on what is in your box that week!) and in the weekly newsletter. If there are still some veggies you don't care for, you can share them with family & friends.  To order only the veggies you want, we suggest a Custom Share.

Are there other options in addition to veggies?
Yes! We offer items from other local PA farms to our CSA Members, including fruit, eggs, milk, cheese, chicken, pork and beef.  Visit our Product Descriptions and Prices pages for more details on these products!

Fruit Share
Fruit Shares are delivered weekly and must be purchased for the entire season. The fruit is from local Pennsylvania orchards (Peters Orchard & Rex Farm). The fruit share price includes getting 1 quart of fruit (with the exception of blueberries which are in pints) per week. Each quart will be one type of fruit (i.e., it will not be a quart of mixed fruit). See the Product Descriptions page for an approximate schedule of the items you may receive throughout the season.

Egg Share
We sell eggs from our own pasture-raised chickens! The share options are 1/2 dozen or one dozen.  Delivery options are weekly only.

Milk Share
The milk is from Apple Valley Creamery. Weekly share options include quarts or half gallons of skim milk, 1.5% milk, whole milk, and chocolate milk in returnable glass bottles. Delivery options are weekly only.

Cheese
While fruit, eggs, and milk are options that must be purchased for the season, cheese is an option that can be purchased weekly. Orders must be placed through our online Cheese store. Place your order by noon the Thursday before the week you want it delivered with your CSA box. The cheese is from Spring Gap Mountain Creamery. Options include Jersey Gold Gouda, Shenandoah Sunrise (similar to Parmesan), Farmhouse Feta, West Virginia Blue, Sophie's Select Sharp Cheddar, and Bloomery (similar to camembert/brie). When ordering, remember to choose the same drop point as your CSA share.

Meat
While fruit, eggs, and milk are options that must be purchased for the season, meat is an option that can be purchased weekly. Orders must be placed through our online Meat storePlace your order by noon on Thursday before the week you want it delivered with your CSA box. Remember to select the same drop point as your CSA share. Chicken is our very own and pasture raised. Pork products come from North Mountain Pastures and beef comes from Landisdale Farm. See our Product Descriptions page for descriptions of cuts of meat available.

Is there a way to get additional produce from Earth Spring Farm?
Members may now order multiple CSA shares!  Or, you can visit us at the farm or at one of our markets or farm stands.  Visit our Markets page for more info.

You can also give the gift of fresh local organically-grown produce by purchasing Gift Certificates that can either be redeemed for a CSA box during the season or at markets. For more information or to place an order, visit our Gift Certificates page.

Can I make changes to my membership before or during the season?
You can easily make changes by logging in to your member account.  You can update your personal information - add contact info if you share a box with someone - purchase additional CSA Shares - purchase Fruit, Egg, and Milk Shares (once they become available in the spring); and, you can even change your drop point.

Can I make an online payment to my account?

You can log in to your member account at any time to make a payment.  We also accept payment via check, and will soon be accepting electronic check payments.


I can't remember what I signed up for...
I want to check my balance...
How do I do that?
You can log into your account by clicking here.

What if I can't pick up my box (i.e., running late, on vacation, etc)?
It is each Member's responsibility to pick up their box each week, or make sure a friend/coworker/family member can pick it up in your absence. If your box is not picked up within the time-frame for your particular drop point (these details will be confirmed with you before the season begins), your box becomes the property of the host - they can either keep it, share it with a neighbor, donate it to a charity, etc. It is not their responsibility to keep the box out for you later in the evening or put the box out the next day for you. IT IS YOUR RESPONSIBILITY TO LET WHOMEVER IS PICKING UP YOUR BOX KNOW THE DROP POINT PROCEDURES.

NOTE FOR CUSTOM SHARE MEMBERS:  Since we will now be pre-filling weekly boxes, your shares will be delivered unless you schedule a vacation hold.

Can I visit the farm where my food is grown?
We want all of our members to feel a connection between where their food is grown and what is on their dinner table. We usually have both a Spring and Fall Farm Party where anyone is invited to come tour the farm, meet the hands behind your harvest, eat good food, and meet other CSA members. We have also had CSA members come visit the farm and volunteer for a day!  Contact us for details!

Do you offer gift certificates?
Yes! We want you to be able to share the gift of fresh produce with your family and friends by either purchasing gift certificates for individual boxes, produce at markets where we are a vendor, or a full CSA Membership. CLICK HERE for more details. If interested in purchasing a gift certificate for a full season CSA membership, email us at earthspringcsa@gmail.com.

How do I return my milk bottles?
Bottles can be returned EACH WEEK on delivery day. They should be individually labeled with your name (using masking tape) and wrapped in newspaper to prevent breakage.  Place them in a sturdy cardboard box that is also clearly marked with your name. Please make sure the box lids (and labeling, if taped on) are secure so they do not get separated from the bottles during transport back to the farm. There will be a sign-up sheet at the drop point for members to put their name and the number of bottles being returned that week. This information will be used to match the returned bottles back at the farm. We want to make sure that all bottles are accounted for and our members are credited the appropriate amount.

Have more questions not answered here? Contact us or give us a call at 717-805-7778!

updated 3/11/16

Our 2017 CSA is now open! April 27th, 2017

Our 20-week 2017 season (May - Oct) is now open to registration. Note: we're reducing the size of our membership and drop points for 2017. Sign up today to guarantee membershi

Start date of 2016 CSA season! on 6/22/2016June 7th, 2016

Tentative start date of 2016 season! on 6/14/2016May 20th, 2016

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~ Earth Spring Farm ~
366 Stought Road Carlisle, PA 17015

At Earth Spring Farm we offer a simple way for people to receive fresh, organic produce while supporting a small local family farm. Become a member by buying a share in the farm, and when the produce is ready to pick on our farm, then you will see it in your box that week! Currently we serve the greater Harrisburg area and the Washington, D.C. area.

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